How to create a new knowledge base group?

To create new knowledge base article from the main menu click on the item Knowledge Base->Groups

Knowledge base ang 3

Then a new window will be opened and click on the top left button New Group.

Knowledge base ang 4

  • Group Name – Give this group a name eq Domains, Hosting etc…
  • Color – Color is used for the kan ban area.
  • Short Description – Add groups short description will be used as introduction about the group articles.
  • Order – Order of the group
  • Disabled – Note: All articles in this group will be hidden if disabled is checked

Knowledge base ang 5

Click Save.

After that when you create new knowledge base article you will be able to select this group and organize your articles.

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